How to Find
Your Chauffeur

Please follow the instructions below to locate your chauffeur.
You may also download our award winning mobile app for tracking
your chauffeur and booking your next ride.

Download Our App

For curbside pick-ups,

Please have your mobile phone turned on after landing and look for a text or call from your chauffeur. Please gather your luggage and then contact your chauffeur in order to be directed to the pick-up location.
Our chauffeurs wait for 30 minutes from the time your plane arrival*.

Airport Arrivals

Note, it is very important that the airline and flight information given to us is correct for us to track your flights. We will monitor all flights. If you change planes in the course of travel, please contact us immediately at 1-844-589-7433.

For meet and greet pick-ups,

Your chauffeur will meet you at baggage claim for domestic flights or just outside baggage claim (arrivals hall) for international travelers. Please look for a chauffeur holding a sign displaying the passenger name. Your chauffeur will wait for 60 minutes from your plane arrival*.

If you would like to add our meet and greet service, please write us and upgrade for just $35 more.

Hotel Transfers

Your chauffeur will be waiting just outside the hotel lobby at the scheduled pick up time. Please keep the passenger’s mobile phone turned on for communicating with your chauffeur. Note, our chauffeur will wait for 10 minutes past the pick-up time before leaving*.

*Please note that any additional wait times are due to the chauffeur in the amount of $30 for 30 minutes

Help or Questions

Contact us via reservations@asterride.com
or call us at 1-844-589-7433

Future Trip Needs

Keep in mind, asterRIDE Limousine and Airport Transportation is available globally and we handle all forms of passenger ground transportation from airport – hotel transfers to meetings to special occasions. Our fleet includes sedans, SUVs, vans, limousines, sprinters, buses and coaches.

Thank you
Your asterRIDE Team

Contact Us

Call, email or book online. Or try our app.